Learn about New COOP Requirements, Federal Government Policy, Best & Proven Practices and what they mean for your organization. Learn vital take-aways from this year’s National Continuity Exercise Eagle Horizon and how to make future exercises successful.  How will your agency react to a continuity event, whether large or small scale?  This workshop will show how to add resilience to multiple facets of your organization immediately using practical operational methods and actionable templates. There will be no excuses for lack of performance in the event of an emergency. Your agency leadership is more dependent than ever on its COOP personnel.

  • Is your agency management currently satisfied with its COOP Planning, Policy and Execution?
  • Is your agency prepared for all level of incidents and is it resilient?
  • Attend this proven Potomac Forum Training Workshop to improve or fine-tune your agency COOP planning and policy.

Government and Industry Leaders Present Practical Solutions to Government Continuity of Operations Requirements. This is a “How To” workshop “with proven instructors and guest speakers. Rated as “Excellent” the previous 26 workshop sessions!

Quality Promise – Full Refund if Not Satisfied with the Quality of the Information Presented: 
Potomac Forum is so confident that each and every attendee will be pleased with the information presented and its value to the government that Potomac Forum will provide a FULL REFUND for any student that does not find the two day workshop of value to their organization.

What’s In It For My Organization - Instructors will simply and clearly answer the “what’s in it for me” question from the leadership level through, and right down to the individual implementers' level. Learn how to Justify Continuity Efforts to Senior Management and Build Cooperation and Consensus with “Front Line” Leaders. This technique, though simple and easily tailored, is often the key to gain leadership’s buy-in and individual understanding of the complexities involving the many facets of COOP. You will see a simple concept that will allow you to capture, catalog, measure and report on existing Continuity Implementations that already exist within your organization.

This workshop will help advance your program with new strategies, methods and templates. Included in the course materials will be numerous Federal continuity references as well as several ready-to-use templates to advance your program. (Material is Updated to Include the Latest Guidance from NIST, DHS and Administration Initiatives.)  

Consider this Workshop...

  • If you have recently taken over an existing COOP Program and want to ensure that it is up to speed with the government and industry’s best practices
  • If you have a COOP Program that is just taking off
  • If you have an established COOP Program and need to find new areas to quickly and easily improve
  • If you are looking for ways to make your COOP Program execute effectively on a “bad day”
  • If you are new to the Federal COOP environment
  • If you are in top leadership and need to learn more about what you are “on the hook” for within COOP
  • If you are not satisfied with your current agency COOP Plan or Policy
  • If you have new Agency Leadership and want to be better prepared to discuss COOP

... then this is the session for you to deliver a practical and sustainable Continuity Program that complies with government regulations, best practices and effective management.

Willard Intercontinental Hotel
1401 Pennsylvania Avenue N.W.
Washington 20004 United States
See map: Google Maps
Metro Center (Red, Orange, Blue Lines). Use the exit marked “12th & F Sts” to exit onto F St., then continue straight two blocks and cross 14th St.
What You Will Learn
  • Execution - How the development of executable procedures First drives policy development Later
  • Action Plan - Develop an action plan for tracking progress and delivering a COOP Program that shows regular improvement and due diligence
  • Telework - How to effectively engage Telework within your COOP Program
  • Implementation – See methods to rapidly develop a COOP Implementation plan complete with Emergency Response Strategies
  • Alternate Sites – See proven, easily used techniques to evaluate and better develop seamless activation and functionality of your Alternate Sites
Why You Should Attend
  • Learn proven methods that work Smart, but not necessarily Hard, to improve multiplefacets of your COOP Program
  • Network with colleagues on COOP/DR capability in the Federal, State, Local Government
  • Take a fresh look at practical experience and proven concepts that can take your program in new directions
  • Obtain numerous functional Plug and Play Templates that can augment your program immediately
  • Review the development phases, tasks, and method to deploy personnel for COOP/DR implementations, testing, and exercises
  • Gain insight into building resilient data centers that scale efficiently
  • Learn how the cooperation of Continuity of Operation Planning and IT Disaster Recovery is an essential requirement for government emergency preparedness
  • Understand the reasons why some COOP/DR implementations fail
Lectures, classroom exercises, and government panelists.

Day One                  AGENDA


Registration and Continental Breakfast


Welcome and Introductory Remarks


Art Chantker, President, Potomac Forum


COOP Introduction 


Veronica (Roni) M. Glass, (A) Director, Continuity Division, Office of Operations Coordination, Department of Homeland Security (DHS)

9:00 am

COOP Policy: A Practical Guide   

·   Getting a handle on the vocabulary

·   Get a grip on business process

·   How the big pieces fit together

·   What the new terms really mean


Veronica (Roni) M. Glass, DHS


Floating Your COOP Program

·   A Federal COOP Manager's path to program maturity

·   The Incident Command System relationship

·   The real keys to an executable program


Veronica (Roni) M. Glass, DHS


Refreshment Break


 Keynote Presentation  

Continuity of Operations: An Executive's Perspective

·   Lessons Learned from an actual catastrophic shutdown and relocation

·   Unexpected Weaknesses and Hidden Pitfalls revealed

·   Critical Human Capitol and Vital Asset management points


Calvin W. Turner, Jr. , Director, National Finance Center Department of Agriculture (Shared Services Computer Center for the Government)


Working Luncheon

Attendees will be given table topics based upon the morning training.



Working Luncheon Report-Out

Student Table Leader Report Out to Class


Alternate Site Integration

Operational perspectives from activation to completion of an event.


Kenneth Briscoe, Chief, Readiness Branch, Continuity Division, DHS


Tracking Continuity Operations

·   What ties policy to execution

·   How to capture what you already have and items yet to be done

·   Illustrate progress at the executive as well as tactical level

* Template Provided


Pre-COOP Playbook

·   Mechanism that moves you from facility evacuation to COOP Execution

·   Development of executive decision aid for a COOP event

* Plug and Play Template Provided


Joe Douglas, Continuity Program Manager, International Trade Commission (USITC) 


Refreshment Break



Alternate Site Orientation

·   Forgotten Elements of Site Briefing

·   Prepare Team Members both professionally and personally

·   Create and maintain site-specific orientation guides

* Plug and Play Template Provided


Joe Douglas, USITC


Emergency Relocation Site Reception Planning

·   Vital site preparation aspects for seamless activation

·   What Alternate Site does to keep the ball rolling

* Plug and Play Template Provided


Joe Douglas, USITC


Personal COOP Planning

·   What COOP Team Members, Employees and Families should address to be ahead of the curve

·   Why it is important to have a personal COOP plan

·   Recommendations and Best Practices


Joe Douglas, USITC


Day One Adjourns




Day Two                        AGENDA


Registration and Continental Breakfast


Welcome and Recap


Art Chantker, President, Potomac Forum


Practical Exercise Design

·   Methodology to greatly simplify creating an exercise of any size to be a lasting success

·   Properly Match Exercise Type to Audience Type

·   Smart Card Briefing Technique that halts “Death by Power Point” Syndrome

* Template Provided

Joe Douglas, USITC


Information Systems Contingency Planning Guidance NIST Special Publication 800-34 Rev. 1 Contingency Planning Guide for Federal Information Systems

·   Discussion on the IT side of resilience planning

·   Review of the Federal Standard on Contingency Planning

·   Using NIST SP800-34

·   Outline Changes to the standard from its inception


Dean Gallup, Disaster Recovery Professional, Advantaged Solutions Inc., 

Coauthor of NIST Special Publication 800-34 Rev 1, Contingency Planning Guide for Federal Information Systems


Refreshment Break


Your Agency and COOP Compliance

·   How to best prepare for an Audit

·   Due Diligence is Key

·   Easy Tracking Tools


Elizabeth Voeller, Program Manager, eGT


Bridging the Gap to Business Continuity Management through Business Resilience

Combining IT contingency planning with business continuity 

·   Similarities and differences in TI and operational planning 

·   Working toward achieving full organizational resilience 

·   Incorporating full resilience into your organization 

Dean Gallup, Disaster Recovery Professional, Advantaged Solutions, Inc.Coauthor of NIST Special Publication 800-34 Rev 1, Contingency Planning Guide for Federal Information Systems


Working Luncheon

Attendees will be given table topics based upon the morning training.


Working Luncheon Report-Out

Student Table Leader Report Out to Class


Telework: Incorporating the Lessons Learned During Recent Emergencies 

·   How telework interfaces with COOP operations

·   Difference between Telework Ready and COOP Ready and Why Important 

·   Testing and Readiness


Elizabeth Voeller, eGT


Refreshment Break


Devolution Planning Best Practices

·   Practical guide to developing and improving Devolution within your organization.

·   Federal Case Study

·   Lessons Learned


Elizabeth Voeller, eGT


COOP Testing, Training, and Exercises

·   Framework for success in setting up engaging events.

·   Learn some sample injects

·   Getting leadership to the table


Elizbaeth Voeller, eGT


Wrap-up and Consulting Period

Opportunity to discuss specific agency COOP challenges with instructors.


Workshop Adjourns



Registration Information

Early Bird Registration Fee before 

August 2, 2019

AFTER August 2, 2019 
Government Employees:
(Federal, State or Local Government Issued ID)
Special Reduced Rates in Support of Government Budget Reductions
Team Rate: Send a team to learn together. Register two employees from the same office at the same time and the third person onwards registers at $300 off the current rate.
Industry and Contractors:
(Including contractors on-site and in direct support of government agencies).

Registration Includes: Presentations, Workshop Notebook, Continental Breakfast, All Day Refreshments and two Hosted Luncheons

Keynote Speaker
Cancellation Policy

Confirmed registrations who cancel within 3 business days of the program will be subject to a $250 cancellation fee. Registrations cancelled after the program starts are subject to the full registration fee. Substitutions can be made at any time. In the event a particular training workshop is cancelled, the liability of Potomac Forum, Ltd is limited to refund of any prepaid registration fee.

Who Should Attend
  • Program Managers responsible for program operation
  • Senior Leadership who own the COOP Program
  • Senior Leadership who is Accountable for COOP Planning, Policy and/or Implementation
  • Middle managers and staff tasked with the development and implementation of COOP
  • Facility managers of Alternate and Emergency Relocation Sites
  • IT Managers and Staff tasked with Information Systems Contingency Planning according to NIST SP800-34 Rev. 1 Guidance
  • IGs, QA Managers and Staff
  • Procurement Staff responsible for COOP Contracting
  • Human Resource Managers and Supervisors responsible for Implementing COOP Telework and tracking personnel during emergencies
  • Industry managers and staff supporting the government

Keynote Speaker 

Calvin W. Turner, Jr. 
National Finance Center
Department of Agriculture (USDA)
The National Finance Center is the "poster child" for Successful Data Center Reconstitution.

Guest Speakers:

Kenneth Briscoe
Chief, Readiness Branch 
Continuity Division
Department of Homeland Security (DHS)

Veronica (Roni) M. Glass
Director, Continuity Division
Office of Operations Coordination
Department of Homeland Security (DHS)

Joe Douglas, ABCP
Continuity Program Manager
International Trade Commission (USITC)

Dean Gallup
Disaster Recovery Professional
Advantaged Solutions, Inc.
Coauthor of Information Systems Contingency Planning Guidance
NIST Special PUblication 800-34 Rev. 1
Contingency Planning Guide for Federal Information Systems

Elizabeth Voeller, PMP, ABCP
Incident Response, Emergency Management, Cyber Risk Management/Security Consultant
Vice President of the Mid Atlantic Disaster Recovery Association (MADRA)
Program Manager
eGlobalTech (eGT)

End Date
Learn about New COOP Requirements, Federal Government Policy, Best & Proven Practices and what they mean for your organization.