The president’s management agenda provides a long-term vision for rebuilding public trust in government by tackling systemic barriers to reform, including an ineffective personnel management system and outdated technology infrastructure. The goals are threefold: deliver on agency missions, provide superior service to the public, and eliminate waste.
Experienced Human Capital Executives and Leadership Experts will share their insight and experience in developing and implementing long and short-term workforce management practices that will achieve implementing the PMA vision and develop the next generation of Federal government leaders.
This workshop will provide you with practical, easy to implement tools and resources to help your agency develop an innovative performance based employee experience and create a strategy that brings on the right talent with the right skills, empowers and engages employees, align skills and competencies with mission requirements and modernize your workplace for the digital age while understanding how best to improve performance, increase accountability and enhance mission efficacy.
The workshop will also address methods and lessons learned to help agencies improve agency Federal Employee Viewpoint Survey Scores.
1401 Pennsylvania Avenue N.W.
Washington 20004 United States
See map: Google Maps
washington.intercontinental.com
Metro Center (Red, Orange, Blue Lines). Use the exit marked “12th & F Sts” to exit onto F St., then continue straight two blocks and cross 14th St.
- Adopt promising practices that drive positive outcomes by leveraging the Federal Employee Viewpoint Survey Results into actionable steps to cultivate an inclusive, high-performing culture designed to retain top talent and maximize employee potential and performance
- Identify the competencies needed as a successful supervisor to maximize employee performance and engagement in the modern workplace
- Optimize your strategy for recruiting, hiring, training and rewarding the Future Federal Workforce by bringing in the next generation of workers and retaining top talent; training (and retraining) personnel to forecast for future mission requirements, develop leaders across all levels of the organization and to enhance performance across the organization.
- Build your toolkit for cultivating an inclusive culture of engagement and accountability designed to achieve enhanced organizational and individual performance
- Identify best practices from other agencies who have improved their FEVS Scores and are leveraging strategies to enhance the customer experience through creation of an effective employee experience
- Achieving Cross Agency Priority goals by leveraging shared services as a force multiplier
Experienced Human Capital Executives and Leadership Experts will share their insight and experience in developing and implementing long and short-term workforce management practices that will achieve implementing the PMA vision and develop the next generation of Federal government leaders.
This workshop will provide you with practical, easy to implement tools and resources to help your agency develop an innovative workforce engagement strategy that brings on the right talent with the right skills, empowers employees, align skills and competencies with mission requirements and modernize your workplace for the digital age while understanding how best to improve performance, increase accountability and enhance mission efficacy.
The workshop will also address methods and lessons learned to help agencies improve agency Federal Employee Viewpoint Survey Scores.
Agenda Subject to Change
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7:30 am |
Registration and Continental Breakfast |
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8:30 am |
Welcome and Introduction Art Chantker, President, Potomac Forum |
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8:45 am |
Modernizing a Performance Based Culture for a 21st Century Engaged Workplace
Technology is reinvigorating the transparency and accountability of the performance appraisal process by eliminating the paperwork headache that has distracted agencies from focusing on improving performance discussions and planning. Learn how OPM is helping agencies streamline and modernize the performance management process through best practices in employee engagement, performance accountability and automation.
-Rebecca Ayers, PhD, Performance Management Solutions, United States Office of Personnel Management (OPM) |
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9:30 am |
Morning Panel Discussion: Developing a Mission Centric Customer Focus with a Premier Employee Experience
In this session, participants will learn:
Moderated by: Mika J. Cross, Federal Workplace Expert
Speakers:
-Connie Doyle, Director of Customer Experience Management, Enterprise Services, US. Department of Commerce
- Erica Roberts, Former DOL Customer Experience Director and Training Director and President, XisPossible
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10:30 am |
Refreshment Break |
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10:45 am |
The Power of Engagement This session will expose participants to practical ways to identify gaps in engagement; shape the leadership experience and serve as a catalyst for increasing engagement within your organizations. You will learn:
-Treva Smith, Federal Senior Executive, Career and Business Etiquette Consultant United States Intelligence Community |
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12:00 pm |
Hosted Working Luncheon |
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1:00 pm |
21st Century Skills for Public Service Leaders |
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1:45 pm |
Human Capital Innovations for the Future Federal Workplace
A panel of highly regarded human capital and leadership experts will discuss their collective experience, lessons learned and highlights to help agencies:
-Ann Conyers, Human Resources Director, Chief Management Office, U.S. Department of Defense -Peter Hosutt, Deputy Director, Civilian Human Resources Agency, U.S. Department of the Army |
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2:45 pm |
Refreshment Break |
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3:00 pm |
Action Planning Toolkit for Effective Employee Engagement
As part of the President’s Management Agenda, employee engagement is a priority for positively impacting organizational performance. You will learn about the resources available in a toolkit developed by OPM’s Employee Services and Human Resources Solutions to help agencies improve FEVS Employee Engagement Index (EEI) scores. Participants will also: Gain insights from FEVS survey results Understand how to plan and initiate action for engagement improvement Learn to manage change while enhancing employee experience and engagement
-Andrea Zappone, U.S. Office of Personnel Management, HR Strategy and Evaluation Solutions |
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4:00 pm |
Future Proofing the 21st Century Federal Workforce - Modernizing inclusive hiring practices - How Agencies can move from best practices to next practices in performance management - Creating a culture of empowerment for engaged leaders -Mika J. Cross, Federal Workplace Expert |
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4:30 pm |
Final Q&A/Final Remarks/Workshop Adjourns |
| Early Bird Registration Fee | Registering after November 15, 2019 | |
| Government Employees: (Federal, State or Local Government Issued ID) |
$795 Special Reduced Rates in Support of Government Budget Reductions |
$895 |
| Team Rate for Government: Send a government team to learn together. Register two government employees from the same office at the same time and the third person registers at $200 discount of the current government rate. | ||
Registration Includes: Presentations, Workshop Notebook, Continental Breakfast, All Day Refreshments and Hosted Luncheon
Confirmed registrations who cancel within 3 business days of the program will be subject to a $250 cancellation fee. Registrations cancelled after the program starts are subject to the full registration fee. Substitutions can be made at any time. In the event a particular training workshop is cancelled, the liability of Potomac Forum, Ltd is limited to refund of any prepaid registration fee.
- Federal supervisors and managers
- Federal HR Executives, managers and staff
- Anyone responsible for implementing Customer Experience and Employee Experience strategy
- Federal employees and members of employee affinity groups
- Communications practitioners responsible for leading change management and internal communications campaigns
- IGs and Staff
- Industry Partners who support the government
Morning Keynote:
Rebecca Ayers, PhD
Performance Management Solutions
United States Office of Personnel Management (OPM)
Afternoon Keynote:
Jason Briefel
Executive Director
Senior Executives Association (SEA)
Speakers:
Connie Doyle
Director of Customer Experience Management, Enterprise Services
U.S. Department of Commerce
Peter Hosutt
Deputy Director
Civilian Human Resources Agency
U.S. Department of the Army
Treva Smith
Federal Senior Executive
Career and Business Etiquette Consultant
United States Intelligence Community
Ann Conyers
Human Resources Director
Chief Management Office
U.S. Department of Defense
Darryl Peek
Former Director of Digital Innovation at DHS
Senior Manager Public Sector
Salesforce
Erica Roberts
Former DOL Customer Experience Director and Training Director
President
XisPossible
Mika J. Cross
Federal Workplace Expert