Robotic Process Automation (RPA), Intelligent Automation (IA) and Artificial Intelligence (AI) in Government Workshop II
Robotic Process Automation (RPA) has the potential to automate entire processes or part of processes that are repetitive, monotonous and occur in high volumes. In a shrinking budget environment, RPA is a tool to “do more with less”. While RPA automates “hand work”, AI assisted Intelligent Automation also automated “head work”.