7:30 AM

Registration and Willard Continental Breakfast

8:30
 

Welcome
Art Chantker, President, Potomac Forum

8:45

Morning Keynote –

Lessons Learned from the Best Places to Work in the Federal Government

Michelle Amante, Partnership for Public Service

9:30

Effective Employee Engagement and Successful Workforce Support Measures During Times of Change
 

• Hear the lessons learned and best practices implemented from Agencies who have significantly increased their scores on the FEVS and what areas they are now focused on to meet the vision of the President’s Management Agenda and to encourage a performance-based culture 
   
• Understand how ongoing data and reporting, effective communication strategies and leadership accountability helps move the needle to create a performance-based culture focused on results 

• Learn about ongoing workforce reskilling and upskilling efforts and how to plan for an optimal, engaged workforce of the future

Moderated By:  Mika J. Cross, Federal Workplace Expert
 

Expert Panelists:
 

Kimberly Steide, Human Capital Planning and Program Performance Program Manager, U.S. Department of the Treasury

Michele Perez, Vice President, Department of Management and Administration OPIC

Dr. Christina Frye, Performance Strategy Expert and Award Winning Author 

10:30

Refreshment Break

10:45

Agency Best Practice Case Study in Performance Management and Employee Engagement
 

• Learn the importance of establishing and integrating the organization’s vision, values, mission and strategic goals into a three-tier human operating system: 1) Strategic (Organizational Outcomes); 2) Team (Operational Activities); and 3) Individual (Functional Tasks & Outputs).

• Gain insight of how to use the FEVS Scores to conduct further climate surveys in order to identify potential performance and engagement gaps;

• Understand the benefits of integrating the Balanced Scorecard approach to strategic, operational and team planning; and

• Learn why it’s more important to assess and change an internal performance system before focusing on low performers.

Presenter:

Alex Harrington, Senior Adviser and Special Assistant, U.S. Customs and Border Protection, U.S. Department of Homeland Security

11:45

Class Discussion and “Take Aways”

Morning Session Recap

Additional Time for Student Q&As

Student Evaluation Request

12:00

Hosted  Working Lunch
Students will be presented with a luncheon discussion topic.  A leader will be selected at each table to facilitate a discussion  during the Workshop

1:00

Interactive Report Out from the Working Lunch Discussion

1:15

Change Management Playbook for Transformational Change 
 

• Obtain practical tools for successfully managing change in an organization
   
• Learn to identify the elements necessary to make change successful and discuss how to identify missing elements
   
• Understand how to use effective change communication tactics to drive positive action and changes in behavior

Presenter:
John O'Connor, Organizational Strategy and Transformation Expert, Grant Thornton Public Sector

2:00

Refreshment Break

2:15  

Moving to Healthy Discourse from Screaming Pitchforks: Avoiding Common Pitfalls in Workforce Culture
 

·         We are talking more and yet becoming more divisive. This is an inarguable reality in our everyday culture. But why? What has occurred that is driving so much tension, hate, and outright visceral? More importantly, what, if anything, can be done about it? 
 

·         At the root of all culture challenges are human challenges. This includes our tendency to: listen to respond, practice confirmation bias, assume negative intent, and practice high institutional distrust and high personal association. Take part in an authentic and informative dialogue with two people who have facilitated more than 4,600 culture sessions and lent their expertise to high visibility issues such as the Kavanuaugh confirmation process and the Charlottesville race riots. 

Presenters:
Chris Armstrong and Vince Brantley of Veritas Culture and former Culture Executives, Intelligence Community and DoD Agencies 

3:30

Refreshment Break & Informal Q&A

3:45  

Human Capital Innovations for the Future Federal Workplace with Open Q&A to Follow

A panel of highly regarded human capital experts will discuss their collective experience, lessons learned and highlights to help agencies:

• Understand promising people practices needed to affect long-term change, Modernize IT systems and leverage Data insights and transparency; 
   
• Learn about the leading practices from organizations focused on implementing ongoing results-oriented performance initiatives to meet workforce restructuring goals; 
   
• Consider the critical elements for creating effective short and long-term plans that overcome challenges to a culture of performance and accountability for attracting and retaining top talent and an engaged workforce.

Moderated By:  Mika J. Cross, Federal Workplace Expert

Panelists: 

Jason Briefel, Executive Director, Senior Executives Association

Darryl E. Peek II, Senior Manager, Strategy and Business Development, Salesforce Public Sector North America

Kristin McNally, Director of Employee Engagement, OHR, OASAM, U.S. Department of Labor

4:45

Additional Q&A and Final Remarks

5:00

Workshop Adjourns